求职目标要明确,简历要围绕一个求职目标来写,含糊的、笼统的、毫无针对性的简历会使求职者失去很多机会。以下是客户服务电子版英文简历模板,欢迎阅读!
客户服务电子版英文简历模板
范本大全@.com | (+86) 13xxxxxxxxx | QQ：3xxxxxxxxx |
No.67, Lane123 Job Road,District, Shanghai, 200070 |
Objective: Customer Service |
Customer Service Representative |
Providing Exceptional Service ... Building Loyal Relationships ... Solving Problems ... Increasing Sales |
• | Dynamic customer service professional experienced in both call-center and retail store settings. |
• | Excel in listening to customer needs, articulating product benefits and creating solutions that provide value to the customer. |
• | Build and maintain enduring customer relationships to boost sales and generate repeat business. |
ABC Company, Sometown, WI (National retail brand with a fast-growing catalog operation) |
Customer Service Representative | 09/2011 to Present |
• | Respond to telephone inquiries, providing quality service to customers and associates inquiring about the availability of products or status of orders. |
• | Listen attentively to caller needs to ensure a positive customer experience. |
• | Access electronic and paper cataloging systems to look up product information and availability. |
• | Strive for quick complaint resolution; commended by supervisor for the ability to resolve problems on the first call and avoid escalation of issues. |
• | Excel within a service-oriented company, demonstrating a talent for communicating effectively with customers from diverse backgrounds. |
DEF Company, Sometown, WI (Sometown’s largest showroom for residential and commercial flooring) |
Customer Service Representative | 06/2011 to 09/2011 |
• | Ensured customers were satisfied with every part of the flooring experience, from initial greeting through order completion. |
• | Memorized the company’s product offerings; contributed to a 12% sales increase for the quarter by communicating product benefits and providing excellent service. |
• | Recommended solutions within customer budgets and proactively followed up with all leads. |
ABC College School | Sometown, WI |
The Customer Focus | Creating Win/Win Relationships | The Customer Is Always Right |
Available for evening and weekend shifts |
英文简历的工作经验的陈述
工作经验是一份resume中令招聘者相当感兴趣的一项内容，善加措词是必不可忽视的要务。
刚毕业，何来工作经验?其实，客下读书时的兼职、实习、实践，以至所曾参加的一些课外活动-协助助出版学校刊物、举办活动，展览、宣传……都可算是工作经验、不过，表达起来要有针对性地展开，列出那些与所找工作有关连的项目重点介绍，必要时更可使用summary的方式，给招聘者深入的了解。
我手头这份材料的相关表这实在简陋呆板：
1996/7-1996/8 General Clerk, IBM
1995/7-1995/8 Account clerks, Manley Toy Trading
1994/6-1994/8Salesgirl,Esprit.
倘能换一种表述如：
Three years of job experience in different positions have offered me opportunities to understand different job aspects.
-As a General Clerk(IBM),Accounts clerk (Manley Toy Trading),I have learned how to prepare purchasing
orders, place orders, handle accounting mattery, check voucher,……also(Salesgirl, Esprin)developing
the technique of sellina, serving and stocking.
岂非能更好地突出个人工作经验，吸引招聘者的注意力!
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